Your website contact form doesn't work half the time
Tech headaches? Fix the friction.
Built for solo practitioners and small practices where the work depends on you personally. Coaches, therapists, attorneys, and consultants who book their own clients and have no one on staff to handle the technology.
This fits a practice that already has clients coming in and a setup that has quietly stopped keeping up. A website that was built once and never touched again. A calendar, an inbox, and a form that do not talk to each other. Follow-up that happens when there is time, which is rarely.
Does this sound familiar?
You didn't start your business to become a tech expert. But somewhere between your website, CRM, and daily tasks, things got complicated. Let's look at what you already have and fix what's getting in your way.
You're paying for multiple tools that don't talk to each other
Inquiries sit for days because follow-up depends on remembering.
You know AI and automation could help, but it all feels risky and confusing
Start with a clear diagnosis
A focused conversation about what is getting in your way.
Bring your questions. Use a casual 45-minute call to examine your current setup, identify the source of each problem, and create a plain-English action plan.
You keep the plan. Use it yourself, hand it to your team, or choose implementation support for the recommended fixes.
Book a Tech Friction Review Primary Offer
Tech Friction Review
$350
- 45-minute casual video call
- Full tech setup diagnostics
- Prioritized action plan
- Zero-pressure guarantee
Not built for businesses with an in-house tech team, or for anyone shopping for a single website quote. The review assumes there is already a setup in place worth diagnosing.
The Approach
Simple tech, built for humans.
Your goals come first. Examine the customer journey and the tools behind it before investing in a new website, CRM, or software package.
Keep technology in its place. A connected website, CRM, and follow-up process can help you respond to leads and serve clients without unnecessary steps.
How this works
A simple path to tech sanity.
- 01
Listen first
Questions about your business and frustrations come first. No tech-speak, just real talk.
- 02
Fix what's broken
Start with the immediate problem. Repair one critical issue, such as a contact form that blocks customer inquiries, before expanding the scope.
- 03
Build what matters
Strengthen the basics first. Then automate the repetitive work with systems designed around your specific business and customer journey.
- 04
Ongoing support if you want it
Need a trusted tech person to text when something breaks? That support is here if you need it.
Your Next Step
You decide what happens next.
The plan belongs to you. Complete the fixes yourself, give the plan to your team, or choose hands-on implementation for each recommendation.
Choose ongoing help when you need it. Keep important systems monitored, solve problems when they appear, and refine your setup as your business changes.
Compare service options Your Review, Step by Step
Exactly What Happens in Our 45 Minutes
- Step 1
Minutes 0–10
You share your screen and walk me through your biggest daily tech headache.
- Step 2
Minutes 10–30
I ask targeted questions about your current tools (website, CRM, phone, network) to find the disconnected wires.
- Step 3
Minutes 30–45
I outline a rough, plain-English game plan right there on the call so you leave with immediate clarity.
- Step 4
Within 48 Hours
I deliver the formal, written Action Plan for you to keep, regardless of whether we work together again.
Sample Tech Friction Action Plan
CLIENT: [Redacted: Solo Practice] | FOCUS: Lead Capture & Follow-Up
01 The Core Friction
- Website contact form not reliably sending notifications
- New inquiries manually copied to a spreadsheet, causing 24-48 hour delayed follow-ups
02 The Priority Action Plan
- Immediate Fix: Audit and repair form routing. Implement backup SMS alerts.
- System Connection: Connect website form directly to a simple CRM to auto-capture leads.
- Automation: Set up an automated, plain-text email response for immediate acknowledgment.
03 Expected Outcome
- Lead response time drops to under 5 minutes
- Elimination of manual data entry (saving ~3 hours/week)
Showing action plan 1 of 3
Finally, tech support that gets it
Your business. Your goals. Tech that keeps up.
Keep your attention on clients. Get clear explanations, thoughtful technical decisions, and connected systems that support sales, service, and follow-up.
Learn moreReady to make tech less stressful?
Start with one review. Sort through your tools, identify the most important problems, and leave with a practical route forward.
Book a Tech Friction Review Before You Book
What you need to know before booking.
Is this a website design company?
Website help is one option. The bigger goal is to connect your essential tools so leads reach you and receive a timely follow-up.
Do you have to hire for big projects?
Nope. Some people book the Tech Friction Review, then use the action plan to handle every recommended fix themselves.
What if you don't understand tech stuff?
Perfect. You get each recommendation in plain English so you can understand the problem, weigh the options, and choose your next step with confidence.
Can you help with AI?
Yes. Focus on practical, safe uses of AI that fit your business and remove repetitive work without adding unnecessary risk.